Warranty & Chair Repair

When you purchase an original iL Tutto item, we expect you to be able to love it for a very long time! 

If you have any problems with your Il Tutto item within the warranty period, please email us through our contact page for instructions on how to return an item under a warranty claim.  

iL Tutto Play Mat Warranty

Ordering an iL Tutto play mat guarantees that you have ordered a premium quality play mat that you will love and have for many years. We pride ourselves on our play mats being a premium quality product, so we offer a 3-year warranty on all play mats.

iL Tutto Furniture Warranty

iL Tutto furniture items come with a 12-month warranty from the date of purchase. Proof of purchase is required with any warranty claims. For all warranty claims please contact us via phone or email. We will then advise you on the steps to follow to initiate your warranty claim.

The warranty covers any material or manufacturing defects for a period of 1 year (from date of purchase). 

For all iL Tutto Glider Nursery Chairs purchased online, as part of your 12 month product warranty, we offer an exclusive Chair Repair service, if your Nursery Chair has a manufacturing defect and needs repairing we’ll send a technician straight to your home to repair your chair - exclusive to iltutto.com.au  

Please ensure your take care to follow the instruction manual when assembling your furniture. This warranty only applies where the product is correctly assembled and used with in accordance with the user instructions supplied with your item. This warranty will no longer apply where the defect has resulted from improper installation or assembly.

The warranty will be void if for any reason the product has been altered and warranties are non-transferrable. 

The warranty does not apply to normal wear and tear, abuse, negligence, improper use, alterations to any of the finish of the furniture, alterations to the design, or hardware of the furniture. 

This warranty is in addition to your rights under the Australia Consumer Law.